Grand Mercure Lake Hamana Resort & Spa offers 5-star accommodation in Hamamatsu, featuring a sauna and a 24-hour front desk. Free WiFi is available throughout the property.
Rooms & Amenities
The guest units at Grand Mercure Lake Hamana Resort & Spa include configurations such as 2 beds and multiple futons, catering to families. Executive lounge access is also available in select rooms.
Dining & Nearby Options
Guests can enjoy a buffet breakfast at the hotel, while nearby dining options include local restaurants such as uxotto, located 1 miles from the property.
Leisure & Local Attractions
On-site leisure facilities include a sauna, and the location offers easy access to attractions such as Hamanako Garden Park, 1.5 miles away, and Juyo Bunkazai Nakamura Family House, 1 miles away.
Transportation & Services
The nearest airport is Shizuoka Airport, located 39 miles from the hotel. Public transportation options include Nishinomiya and Yamazaki-minami bus stops, both within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
36 m²
2 Single beds
Classic Twin Room
2 persons
36 m²
2 Single beds
Classic King Room
2 persons
36 m²
1 King-size bed
Standard Twin Room Shower Booth
2 persons
36 m²
4 Single beds
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Chubu Centrair International (NGO)147 min
·
97.8
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 10 reviews
7.4
7.4/10 based on 566 reviews
Vincent
United States,
February
2025
6.6/10
My stay at The Hamanako was quite a mixed bag. The extensive buffet options for breakfast and dinner were a highlight, featuring fresh and varied dishes. However, the hotel itself felt dated, with some facilities in need of a refresh. Overall, it's a decent place but with some room for improvement.
Rooms
7.0
The room was spacious and offered nice views, but it felt outdated and could use some renovations. The bathroom showed signs of wear, which was disappointing.
Service
7.0
While the staff were friendly and accommodating, their English skills could use improvement to better assist international guests.
Location
6.0
The location was quiet and peaceful, by the lake, but it's quite isolated. ideally, you'd need your own transport to get around.
Dining
8.0
The buffet dining options were impressive, especially the variety available for breakfast. Dishes like bokumeshi and fresh seafood at dinner were good, although all meals came at an extra cost.
Facilities
6.0
The onsen was a refreshing experience, but the pool felt a bit small, and there were frequent closures for cleaning, leaving limited options during the day.
Stanley
United States,
February
2025
8.0/10
The resort spa has a peaceful ambiance, and the rooms are beautifully designed to be both luxurious and comfortable. The staff is welcoming and attentive, contributing positively to the overall experience. On the downside, the dining options, especially for breakfast, could use some improvement, and while the spa services are good, they can be pricey. Overall, it offers good value considering the amenities and relaxation it provides.
Rooms
9.0
The rooms are spacious, modern, and meticulously clean, creating a very comfortable atmosphere.
Service
9.0
The staff was incredibly friendly and attentive, making sure all my needs were met with a smile.
Location
8.0
The location is ideal for a relaxing getaway, surrounded by beautiful scenery and a short distance from the beach.
Dining
6.0
While the dining experience was pleasant, the breakfast offerings felt somewhat limited and could be enhanced.
Facilities
8.0
The amenities at the resort are impressive, particularly the beautifully maintained pool area and the spa services, although they can be on the pricier side.
Henry
United States,
January
2025
7.8/10
I had a lovely stay at this resort spa, as the rooms were spacious and modern, equipped with all the amenities I needed to unwind. The staff was incredibly helpful, making my experience even better. However, the dining options, especially for breakfast, were somewhat lacking. The spa facilities were nice but could use a few more treatment options to elevate the relaxation experience.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable retreat after a day of activities.
Service
9.0
The staff was incredibly helpful and friendly throughout my stay.
Location
9.0
The resort was conveniently located, allowing easy access to nearby attractions and the beach.
Dining
6.0
I found the dining options limited, especially during breakfast, which could be improved.
Facilities
7.0
The spa facilities were nice, but I felt they could benefit from a wider range of treatment options.
Spacious rooms
Limited dining options
Michael
United States,
December
2024
7.0/10
My stay at The Hamanako was a mix of good and disappointing experiences. The variety of food at the buffet impressed me greatly, especially the fresh options and unique dishes available for breakfast and dinner. However, the lack of midday dining options and the dated facilities left something to be desired. The staff were friendly, yet the overall experience felt like it needed a refresh to match the resort's potential.
Rooms
6.0
The room was spacious and clean, but definitely showed signs of age with outdated furniture and a musty smell. I appreciated the quiet environment and the available kimonos to wear around the hotel.
Service
7.0
The staff were friendly and helpful, yet their limited English made communication a bit challenging. I appreciated their willingness to assist, but it could be improved.
Location
5.0
The hotel's location felt quite isolated, which is only suitable for those with their own transport. While I enjoyed the peaceful surroundings, it limited my options for exploring nearby areas.
Dining
8.0
The buffet offered an impressive range of international dishes, including a wonderful selection of smoothies and fresh fish. However, I was frustrated by the absence of lunch options, which made the dining experience feel incomplete.
Facilities
6.0
The onsen hot springs were a highlight and very refreshing, but other facilities like the pool were not well-managed, with frequent closures for cleaning. There were limited activities available, which made my stay feel somewhat stagnant.
Joe
United States,
December
2024
7.0/10
I had a nice experience at The Hamanako, especially enjoying the diverse buffet options at breakfast and dinner. However, the hotel's facilities are somewhat outdated, and the overall environment felt a bit crowded during my stay. While the food was enjoyable, the lack of inclusivity in pricing and limited midday options were disappointing.
Rooms
7.0
The room was spacious with a nice lake view, but the furniture felt very outdated and had a musty smell. I also noticed that the bathroom fixtures seemed worn.
Service
7.0
The staff were friendly and helpful, though their English could use improvement to assist international guests more effectively.
Location
6.0
The hotel's location is quite peaceful and near several sports complexes, but it does feel isolated and is not convenient without transportation.
Dining
8.0
I loved the variety of buffet food, especially the fresh smoothies and wagyu beef at breakfast. However, the extra costs for dinner and lack of lunch options were frustrating.
Facilities
6.0
The onsen was a refreshing touch, but the pool's frequent closures for cleaning and limited afternoon activities left me wanting more variety during the day.
William
United States,
November
2024
5.0/10
My stay at The Hamanako was quite nice, especially due to the diverse buffet options, although the facilities felt a bit dated. The staff were friendly and very helpful, which enhanced my overall experience. However, the hotel could benefit from updates and better dining service options throughout the day.
Rooms
7.0
I had a spacious twin room with a lovely lake view. However, the decor felt old and slightly musty.
Service
7.0
The staff were very kind and accommodating, but their English skills needed improvement.
Location
6.0
The hotel is located near a serene lake, but it's somewhat isolated and best suited for those with their own transport.
Dining
8.0
I enjoyed the varied buffet, especially the well-prepared smoothies and fresh seafood, though I felt the lack of food options outside breakfast and dinner was disappointing.
Facilities
6.0
The onsen was refreshing and offered a large open-air area, but the pool's limited hours and closure for cleaning made it less accessible.
Byron
United States,
November
2024
7.0/10
My stay at The Hamanako was a mixed experience. While I adored the wide range of international buffet food available for breakfast and dinner, I encountered some inconveniences, like the dated facilities. The hotel staff were friendly and helpful, which added a nice touch to my visit, but the lack of food options during the day was a drawback.
Rooms
7.0
I stayed in a twin room that was spacious, though somewhat outdated. The furniture felt old, and there was a musty smell in the room. However, the lake view was beautiful, making up for some of the room's shortcomings.
Service
8.0
The reception staff were incredibly friendly and helpful during my stay. Even though their English could use some improvement, they made me feel welcome.
Location
6.0
The hotel's location is nice and quiet, but it feels somewhat isolated, which might not suit everyone. If you don't have your own transport, getting around can be a bit challenging.
Dining
8.0
The buffet offered a varied selection of foods, with some standout items like the wagyu beef burger and fresh seafood for dinner. However, meals outside of breakfast and dinner were limited, and I found it inconvenient that there was no lunch service.
Facilities
5.0
While the onsen was refreshing and a lovely feature, the pool was quite small and frequently closed for cleaning. Overall, the facilities are lacking and felt dated during my visit.
Abraham
United States,
September
2024
7.6/10
This resort spa offers a truly relaxing experience with its clean and modern amenities. The spa services were exceptional, and I enjoyed the luxurious feel throughout my stay. However, the dining options could use some improvement as the menu was quite limited. The location is convenient, but the noise from outside could be distracting at times.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable stay. I particularly appreciated the air conditioning during the warm days.
Service
9.0
The staff was incredibly attentive and accommodating, making sure all my needs were met during my visit.
Location
7.0
While the hotel is conveniently located near local attractions, the street noise did disturb the serenity of the spa experience.
Dining
5.0
Although the restaurant served a mouth-watering Hungarian beef stew, the breakfast options were a bit lackluster and felt repetitive.
Facilities
9.0
The resort features a fantastic spa and a well-maintained pool area, perfect for unwinding after a day of activities.
Les
United States,
September
2024
7.6/10
This resort spa has a wonderful atmosphere that really makes you feel relaxed. The spacious and modern rooms are a highlight, along with the beautiful pool area. However, the dining options could use some improvement, especially at breakfast. While the amenities are plentiful, the Wi-Fi was a bit unreliable during my stay.
Rooms
9.0
The rooms were spacious and modern, providing a very comfortable environment.
Service
7.0
The service was generally friendly, but there were moments where it felt a tad slow.
Location
8.0
The location was convenient, nestled near the beach and some nice local attractions.
Dining
5.0
The breakfast options were limited and could use a wider variety to cater to different tastes.
Facilities
9.0
The pool area was beautiful and well-maintained, making it a great spot to unwind.
David
United States,
September
2024
8.2/10
I had a great stay at the resort! The rooms were modern and clean, and I appreciated the spacious feel. The beach access was just a short walk away, making it convenient for my family. However, while the breakfast was decent, I think they could offer a variety of options. Overall, it felt like good value for the money.
Rooms
9.0
The rooms were modern, spacious, and very clean, which made our stay comfortable.
Service
8.0
The staff was friendly and attentive, making us feel welcome throughout our stay.
Location
9.0
The resort is conveniently located near the beach, allowing easy access to the sand and sun.
Dining
7.0
While the breakfast was good, I think more variety would have enhanced the experience.
Facilities
8.0
The amenities were well-maintained, especially the pool area, which was a favorite spot for my family.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of JPY3,025 per person per day.
You can start your day with a full breakfast, which costs JPY3,800 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
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